Critical Customer Notification Form

If your life, or the life of a loved one, depends upon electrically-powered medical equipment, such as a ventilator or a dialysis machine, please let us know.  By letting us know, we can place you on our Critical Care Customer Notification List. 

We will make every effort possible to contact customers on the Critical Care Customer Notification List in advance of any planned outages scheduled to affect their residence.

To register as a Critical Care Customer, please complete our Critical Care Customer Notification Form. Please ensure your completed form is accurate and up-to-date. Forms must be signed by your physician prior to submission.

To learn more about Alliance Metering Solutions commitment to the well-being of our customers, please see our Conditions of Service.

Landlord or Property Manager Authorization Form

Please complete this form to let us know which properties you manage, and what direction you would like to take for a final billing in the event your tenant departs.

Please complete the Landlord Authorization Form.

If you have any questions regarding your account or these forms, please contact us at 519-888-5593 or email